http://www.mearsgroup.co.ukLatest content from mears.en-gbhttp://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92848&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92848&tid=rssTue, 07 Sep 2010 11:45:15 GMT To manage the delivery of excellent Customer & Community Services for individual & communal properties. To Monitor and control the liaison with residents, and report on Customer Satisfaction.     PRINCIPLE ACCOUNTABILITIES     Deliver the Mears Experience via the provision of positive and effective communication with the residents, client, staff and branch. To be the 1st level of contact on all Customer issues including administration, liaison & complaints & record all contact, issues and complaints as per official Mears Customer Service policies and procedures. To deliver Customer Care training to all site staff including direct labour & sub contractors and ensure all new starters receive the Customer Care Induction & Monthly Customer Care Toolbox Talks are delivered according to schedule. Develop contacts within the community through resident groups and identify & develop site’s CSR activities. To ensure branch and individuals work to the policies as laid out by the Customer & Community Dept. To record and report on both...http://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92847&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92847&tid=rssTue, 07 Sep 2010 11:24:19 GMT ROLE OF THE DEPARTMENT: The role of the branch is to provide a complete gas responsive repairs and maintenance service for a social housing contract in the location. Providing excellent levels of customer service and efficiency whilst aiming to constantly improve response and repair service levels     PURPOSE OF THE JOB:  To ensure that the service, maintenance and installation of the branch are carried out to the correct industry standards and supervise a team of engineers to:- 1,         Attend our Clients properties and complete the annual gas service, ensuring all necessary documentation is completed to a high standard. 2,         Attend breakdown calls, repairing and maintaining domestic heating and hot water installations within targets and performance. 3,         Ensure that Installation teams work well to a programme, survey, monitor and Quality control the works. 4,         When required to do so attend properties to ensure works are completed and have a hands on approach to completions when required. 5,         Focus...http://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46066&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46066&tid=rssTue, 07 Sep 2010 07:00:55 GMT Mears today announces the disposal of Datacare to Mavinwood plc generating net proceeds of £1.0m. Datacare was acquired earlier this year as part of the Supporta plc acquisition. At the time Mears acquired Datacare, the Group stated it would conduct a review of the business to determine whether it formed a part of Mears’ long term strategy. Following this review, it was determined that Datacare is not core to the Group’s strategy.   Enquiries:     Mears Group PLC   Bob Holt, Chairman Tel: +44(0)7778 798 816   Andrew Smith, Finance Director Tel: +44(0)7712 866 461 Joint Broker – Investec   Keith Anderson/Daniel Adams Tel: +44(0)20 7597 5970 Joint Broker – Collins Stewart   Mark Dickenson/Ileana Antypas Tel: +44(0)20 7523 8350 Financial PR    Threadneedle Communications   Trevor Bass/Alex White Tel: +44(0)20 7936 9666 IR – Hansard Communications   John Bick/Kirsty Corcoran Tel: +44(0)27 7245 1100Tel: +44(0)7872 061007 be http://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92846&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92846&tid=rssFri, 03 Sep 2010 09:57:46 GMT To manage the delivery of customer care for individual properties.  To liaise with tenants regarding the decent homes work, ensuring their individual satisfaction and work with operations team to deliver the service.     PRINCIPLE ACCOUNTABILITIES     To provide positive and effective communication with the tenants, local client, staff and branch, and deliver the customer experience. To be the first point of contact for customer issues and encourage resolution to stop complaints. Record all contact, issues and complaints following the policies and procedures as laid out. Escalate all unresolved issues/complaints to your customer & community manager on a defined regular basis. To develop contacts within the community through tenant groups and bring potential projects to the customer & community manager.       DIMENSIONS     The role is to work in an individual branch within customer care, reporting to the customer & community manager. This role provides a service to a business which is generally to one branch, however on occasion in order to attend...http://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46030&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46030&tid=rssWed, 01 Sep 2010 07:00:00 GMTIn accordance with the FSA's Disclosure and Transparency Rules, Mears Group PLC (the "Company") notifies the following:   As at the date of this announcement, the Company's issued share capital consists of 84,646,695 1p ordinary shares with voting rights ("Ordinary Shares"). The Company does not hold any Ordinary Shares in Treasury.   Therefore the total number of Ordinary Shares in the Company with voting rights is 84,646,695. The figure of 84,646,695 Ordinary Shares may be used by shareholders in the Company as the denominator for the calculations by which they will determine if they are required to notify their interest in, or a change to their interest in, the share capital of the Company under the FSA's Disclosure and Transparency Rules.     END...http://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46029&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46029&tid=rssThu, 26 Aug 2010 07:00:00 GMT On 24 August 2010, Andrew Smith (Finance Director), David Miles (Chief Operating Officer) and Alan Long (Executive Director) were granted 130,000 , 175,000 and 100,000  options respectively over ordinary shares of 1 penny each under the Mears 2008 Long Term Incentive Plan ("2008 LTIP"). These options were granted with an exercise price of one pence per share and are exercisable between 2013 and 2020 dependent upon the satisfaction of certain performance criteria under the terms of the 2008 LTIP. Following this grant of options, Andrew Smith, David Miles and Alan Long have the following interests in the ordinary shares of Mears: No of Ordinary Shares % of total voting rights No of options Andrew Smith 50,000 0.06 578,481 David Miles  100,000 0.12 629,954 Alan Long  4,108 0.00 411,680           Enquiries:  Mears Group PLCBob Holt, Chief ExecutiveTel: +44(0)7778 798 816Andrew Smith, Finance DirectorTel: +44(0)7712 866 461  Joint Broker - Investec, Keith Anderson/Daniel AdamsTel: +44(0)20 7597 5970Joint Broker - Collins Stewart, Mark Dickenson/Piers CoombsTel: +44(0)20 7523 8350 http://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92839&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=4&job=0:92839&tid=rssWed, 01 Sep 2010 13:50:03 GMT To provide an administrative support to the HR function and working as a member of the team to assist in the efficient and effective operation of HR on a wider basis.  This role covers several operating entities, including Mears Group, Haydon M & E Ltd and Scion Technical Services. Must be willing to travel on occassion to other offices.       PRINCIPLE ACCOUNTABILITIES     To maintain the HR database, ensuring all new staff and changes are entered in a timely manner. Monitor and record staff sickness and holidays. To ensure that all HR processes and paperwork during employee engagement with company is recorded and processed properly. Administer the CRB checks To administratively support the office manager     DIMENSIONS     The primary reporting line is to the Office Manager, will be communicating with them on a regular basis.   This role provides a HR service to a business which is geographically widely spread, there may be occasions when your support is required at these locations.     FINANCIAL...http://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46023&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46023&tid=rssTue, 17 Aug 2010 07:00:00 GMTMears announced Interim Results for the six months ended 30 June 2010 to the London Stock Exchange at 7am this morning.   Please note that the correct Dividend Record Date should read 22 October 2010 and not 19 October 2010 as previously reported.   Endhttp://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46022&tid=rsshttp://www.mearsgroup.co.uk/redirect.aspx?module=1&news=0:46022&tid=rssMon, 02 Aug 2010 07:00:00 GMTIn accordance with the FSA's Disclosure and Transparency Rules, Mears Group PLC (the "Company") notifies the following:   As at the date of this announcement, the Company's issued share capital consists of 84,611,994 1p ordinary shares with voting rights ("Ordinary Shares"). The Company does not hold any Ordinary Shares in Treasury.   Therefore the total number of Ordinary Shares in the Company with voting rights is 84,611,994. The figure of 84,611,994 Ordinary Shares may be used by shareholders in the Company as the denominator for the calculations by which they will determine if they are required to notify their interest in, or a change to their interest in, the share capital of the Company under the FSA's Disclosure and Transparency Rules.   END...