Mears today employs almost 16,000 people in every region of the U.K. In partnership with our social housing clients, we maintain, repair and upgrade the homes of hundreds of thousands of people in communities from remote rural villages to large inner-city estates.
Our care teams throughout the U.K provide support to around 20,000 people a year and our care service is continually expanding to meet the increasing needs of our elderly population and other vulnerable people living in our communities.
We focus on long-term outcomes for people rather than short-term solutions and invest in innovations that make a positive impact on people's quality of life and on their communities social, economical and environmental well-being.
Our vision is to make a positive difference to the communities we serve. We do this by constantly striving to achieve the highest levels of customer satisfaction, efficiency and effectiveness in the social housing and home care-services sectors.
Our approach is based on the development of outstanding partnerships with employees, clients, tenants, service users, their families and the wider community. Success enables us to create great opportunities for our employees and sustainable value for our shareholders.
- We value our customers and communities,putting the needs of our customers at the heart of everything we do.
- We value teamwork, supporting each other, sharing ideas and never excluding others.
- We value personal responsibility, setting and achieving consistently high standards in our work and our conduct and never adopting a negative attitude.
- We value innovation, being inventive in our approach and never allowing conventional thinking or bureaucracy to get in the way.