Working for Mears Care

Our most important asset is our Care Workforce.

It is through the recruitment and retention of high calibre staff who are dedicated and caring that we are able to provide excellent care and support services. Retention is integral to providing consistency and achieving outcomes. 

We strongly believe that favourable terms and conditions, good quality training, genuine career paths, rewards & recognition as well as financial incentives are vital to attract and retain staff. We aim to achieve this by offering the following:

Support & Supervision

We ensure staff have regular supervision and support, this includes a 12 week New Employee Engagement Programme, regular supervisions and 24/7 open access policy to contact the branch team. In addition to this Mears have a confidential counselling support service available to all employees, the Mears Assist Helpline.

Personal & Career Development

All workers have their own Personal Development Plan, which ensures staff develop their performance and career through free of charge specialist training and QCF qualifications.

Career Pathways

By developing a career pathway we show staff how they can achieve a true career in care, whereby they have guaranteed hour contracts and salaries that reflect the hard nature of their role and reward higher levels of skills through promotion. Developing such pathways, increases capacity within the community and prepares staff to enter into more experienced/complex roles in future.  Many of our supervisory and management staff started their careers with Mears as Care Workers. We also support career progression into other sectors such as the NHS  

Managing Expectations

Staff understand what is expected of them; ensuring care staff are committed to their role from the outset and are realistic in what the role entails. 

Employee Incentives & Rewards – including:

  • Free and Paid training (including Social Care qualifications) throughout employment
  • Competitive rates of pay
  • Ensuring that applicants do not have to face the costs of applying for a role with Mears, such as the cost vetting and barring checks being covered by Mears.
  • Mears Sharesave scheme - staff benefit from the organisations success through share price increases and a guaranteed savings scheme and
  • Care Worker of the Month awards
  • Long Service Awards that reward staff with additional time off
  • Mears SMILE Awards – regional quarterly award for staff who go above and beyond
  • ‘Mears Assist’ - confidential employee helpline with counsellors/legal specialists
  • Bikes for Work
  • Childcare Vouchers
  • Family Fun Day – Free entry & meal for employees and their families at our family fun day (held at English and Scottish locations such as Alton Towers)
  • Mears Advantage – up to 60% discount at selected retailers and services, saving staff up to £600 per year
  • Paid time away from work to take part in social value activities within the local community

Within Mears Care we have a national Learning and Development department, Mears Learning Limited, as well as a network of regional trainers to ensure that mandatory and specialist training is provided to staff at all levels. We also partner with a national provider to deliver diploma qualifications at various levels. Whilst we welcome the opportunity to recruit care staff with experience working in the care sector, we do not make this mandatory. We aim to recruit people based on values and attitude as full training is provided by Mears for all staff. Mandatory training for all staff includes:

Pre-Employment Assessment Workshop

5 day classroom-based course of training with a workbook assessment

12 week Employee Engagement Programme

  • Shadow training - Care/Support Workers accompany a Senior Worker/Shadow Trainer to ensure competence;
  • Service-specific training including. Mental Health, Dementia BTEC (Bronze), Stroke, Parkinson’s, MS and MND
  • Person-Centred Homecare training giving staff an understanding of person-centred outcome-focussed care and the shift from dependency to reablement.

Specialist/Health Care training

Through our in-house training team, Clinical Case Manager (Registered Nurse) or Community Health Teams/NHS trainers, we have a variety of specialist competency based training available to staff, e.g.

  • Advanced Dementia,
  • Dual Sensory Impairment/RNIB Deafblind Awareness training
  • PEG feeding and medication administration
  • Tracheostomy care and management including suction
  • Oral cavity suction
  • Stoma care
  • Spinal cord injury awareness
  • Autonomic dysreflexia (spinal injuries)
  • Skin care wounds and dressings

Ongoing training

All staff are provided with specialist and competency training for their clients and are actively encouraged to complete additional specialist modules each year. Each worker has their own personal Development Plan which is reviewed during quarterly supervision to ensure opportunity for development.

Our ethos is to carry out support with the client rather than for them to help maintain independence and autonomy, underpinned by the following values:

  • Independence
  • Dignity and Respect
  • Equal Opportunities
  • Culture and Individuality
  • Participation
  • Inclusion
  • Choice
  • Rights
  • Recovery
  • Rehabilitation & Reablement
  • Developing Competence

Personal and Career development

Through Mears Learning Limited we provide extensive leadership and management programmes to staff at various level. Through these programmes Mears employees are provided with valuable job specific and career skills covering areas such as:

  • Personal effectiveness
  • Commercial awareness
  • Quality and compliance
  • Risk Management
  • Health and Safety
  • Human Resources and Workforce
  • Leadership
  • Strategy
  • Communication
  • Procurement and Supply chain


Take a look at some of the roles we are currently recruiting for:

Care Worker

Are you confident, friendly and compassionate? Then you could be perfect for a Care Worker position. As a Care Worker, you will provide personal care, health care, domestic services and dietary care to the Mears clients. No qualifications are required for this role.

Care Coordinator

Care Coordinators will assist in the day to day operation of the Home Care Services business and participate in staff development training and appraisals. Care Coordinators required to ensure that the services are operated in accordance with Health and Safety legislation.

Visiting Officer

Reporting to the Branch Manager, the Visiting Officer provides, a consistent, timely, high quality visiting and Worker and/or Service User assessment service which meet the needs of the business.

Branch Manager

Branch Managers have overall responsibility for the smooth and efficient running of the operations and growth of the Branch, they are accountable for all personnel related matters including recruitment and the management of branch staff.

Next steps

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