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At Mears we strive to provide the best services to all our customers, at every point of contact. We pride ourselves on doing the right thing and placing customers at the heart of everything we do.
Our culture centres on working together and creating a positive impact in the communities we serve.
We fully understand the difference an exceptional customer experience can make to our business and we are committed to continually developing our service.
Our approach is supported by; award winning training, best practice systems and processes, engagement and involvement and undertaking external accreditations to benchmark us against the best in the country.
Through our training we create proud and empowered colleagues delivering a trusted customer experience, shaped around feedback. We focus on delivering against customers emotional and practical needs. Gary Jackson Group Director of Marketing Communications and Customer Success
