Support and advice
Do you need help or some additional support from us? Use this page to read our FAQs and get in touch.
Reach out
If you require additional information or support, this page is designed to help answer common questions about our roles and application process. We aim to provide clear, practical information to support you as you explore opportunities with us.
The FAQs below address many of the topics we are most frequently asked about and are the best place to start. If you are unable to find the information you need, you can contact us using the formprovided at the bottom of this page.
FAQs
Here you'll find answers to all your important questions. Such as how to apply for a career with Mears, how to find local vacancies and what you can expect during the application process.
How do I apply for a job with Mears?
You can find all of our current job vacancies using the below link:
Find a Job
Once you've found a job, click 'Apply' to be taken to your candidate portal. If you haven't already, you'll need to create an account and upload your CV before you apply for a role.
Can I apply for more than one role?
For some roles this is possible but please think about the type of role that will suit you and your goals, and only apply for appropriate vacancies. If you are interviewing for more than one position your recruiter will keep you updated for each role.
What are Right to Work documents?
Right to work in the UK, and why do I need to provide them?
Right to Work in the UK (RTW) documents are official forms of identification that prove you are legally allowed to work in the UK. These documents are required by law, and all employers must check them before a person starts employment.
At Mears, we take our legal responsibilities seriously. You will be asked to bring original copies of your Right to Work documents with you to your interview. This allows us to verify your eligibility to work in the UK early in the recruitment process.
For the full list of all valid documentation please visit www.gov.uk/legal-right-work-uk to find out more and see which documents you need to show us.
Examples of acceptable RTW documents include:
- Passport: A current or expired British or Irish passport
- A Share Code: A unique number issued by the government to prove your right to work and immigration status
- Birth or Adoption Certificate: A UK or Irish birth or adoption certificate, along with an official document showing your National Insurance number.
- Certificate of Registration or Naturalisation: As a British citizen, along with an official document showing a National Insurance number.
- Documents demonstrating Immigration Status:
- Immigration Status Document; visa, residence permit, or other Home Office document
- Online Proof of Immigration Status; share codes
- Passport with Endorsement; A current passport with a Home Office endorsement indicating the holder has the right to work in the UK.
Pre-employment Checks
If you’re successful in your application, we’ll make you a conditional offer of employment. Before you can start, you’ll be asked to complete a series of pre-employment checks.
The checks we carry out depend on the role and location, but may include:
Right to Work check
To confirm you are legally permitted to work in the UK.
Identity and address verification
To confirm your identity using official documents and proof of address.
Reference checks
To confirm your recent employment history and experience.
Employment history review
To understand any gaps and ensure the information you’ve provided is accurate.
Criminal record checks
Depending on the role, this may include:
- Basic DBS check
- Enhanced DBS check
- Disclosure Scotland check
- PVG (Protecting Vulnerable Groups) scheme check
Security clearance (BPSS)
For certain roles, we carry out Baseline Personnel Security Standard (BPSS) checks. This includes verification of identity, right to work, employment history and residency.
Qualification check
Where required, to verify qualifications with the awarding body.
Social media and online checks
For some roles, we may review publicly available online information as part of our due diligence.
What you’ll need to do
We’ll guide you through the process and let you know exactly what documents are required. This may include proof of identity, proof of address, employment details and relevant certificates.
Important information
Your offer of employment is conditional upon successfully completing these checks.
How will I find out if my application has been successful?
Our in-house recruitment team will keep you up to date with the status of your application. You can also log in to your candidate portal to check the status of your application.
If you require an update sooner, please contact your Recruiter who will be happy to help. All of our jobs contain the name and contact details of the Recruiter dealing with the job posting.
Do Mears offer sponsorship?
No, all our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Can I use GenAI within my application?
We encourage applicants to use GenAI as a supportive aid, not as a shortcut. AI can help you refine and clarify your own ideas, but it should not do the work for you. Click to read advice.
What are the main benefits of working at Mears?
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day – Free day out for you, friends/family paid for by Mears in recognition of your hard work throughout the year – For employees in England, this is usually a theme park such as Drayton Manor.
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitments
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Employee Assistance Programme – Confidential support services for Mental and Physical wellbeing
- Mental Health First Aider Network – Confidential MHFA support and signposting.
- Employee of the Month Award (Departmental) – a chance to win recognition within the department as well as monthly/yearly rewards vouchers.
- Extensive L&D Programme that offers fully accredited certification in areas such as Prevent/Safeguarding and Mental Health Awareness.
- Mears Amazing Employee Awards
- Subsidised Eye Tests and cost towards glasses for DSE use
- Employee Networks and Sub-Forums
- Family friendly policies
How long does it take to hear back after applying for a role?
We aim to get back to you within 5 working days of you applying.
Do Mears welcome applications from people with declared disabilities?
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. Click here to read more.
What is the induction process like?
It differs from branch to branch. Your line manager will contact you prior to your first day to confirm induction arrangements. IE: Timings, location, who you will be meeting, who your line manager is.
Do I need a CV and cover letter?
A covering letter is an opening statement of why you think you would be suitable for the role. Its purpose is to introduce you to the employer, explain why you’re applying, and highlight your most relevant skills, experience, and enthusiasm for the job. A CV is to show your personal statement, previous work history, education, skills so an employer is able to assess your suitability for the role you have applied for.
Do I need to create an account to apply?
We would advise that when applying for a Mears role you create an account because this will provide you with updates throughout your application process.
Can I edit my application after submitting it?
No, you are unable to edit your application after submitting. Please ensure when submitting your application all information is updated and correct. If you miss something or if something needs amending, please contact your recruiter.
Can I save my application and return to it later?
Yes, you can start your application and if needed you can return and submit at a later date.
Do you accept speculative applications if there is no current vacancy?
No, due to GDPR we are unable to keep personal details on file. All of our current live roles are posted on Mears careers.
Are there opportunities for career progression and training?
Yes.
We offer an interview to every internal application who meets the minimum requirements for the role.
Will I receive feedback if my application is unsuccessful?
You will receive an outcome following your interview. If you would like further feedback following on from this you can contact your recruiter.
What qualifications or certificates are required for technical roles (Electrician and Gas Engineer)?
Gas Engineer - Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance, Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1)
Electrician - NVQ Level 3 in Electrical Installations - to include AM2, City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition)
Who can I contact if I have technical issues with the application portal?
You will be able to contact your recruiter whose information will be at the bottom of the job advert you are applying for.
Do you offer work experience and internships?
This is dependant on the branch you will need to contact them directly to enquire about work experience. In regard to internships this is something that is in the pipeline.
What types of interviews do you offer?
We offer face to face and virtual interviews. You may also receive a screening call prior to your interview.
How can I prepare for an interview?
Please follow through to our interview practice guide document for top tips and the best way to prepare for your interview
Will travel expenses be reimbursed for in-person interviews?
No, you are expected to cover all of your own travel costs.
Do I need to have a driving license to work for Mears?
This is role dependant. This will be specified in our adverts.
How soon after the interview will I hear the outcome?
We aim to get back to you within 5 working days of your interview.
How long do I have to accept or decline an offer?
This is stipulated in your offer letter.
Apprenticeship FAQs
Here you can find a number of common questions about our apprenticeship programme.
What is an apprenticeship?
An apprenticeship is a paid position with training. Mears will provide you with the work experience and a mentor who will help you develop the skills and knowledge in the workplace. The training provider will ensure that you gain the skills and knowledge to be able to gain a nationally recognised qualification.
Mears offers 4 levels of apprenticeship:
- Intermediate
- Advanced
- Higher
- Degree
Is there an age limit on apprenticeships?
No, it doesn't matter what age you are. Anyone can become an apprentice as there is no maximum age limit.
For England you can apply for roles are the age of 15 years of age however we cannot commence employment until you are 16 years of age.
For Scotland you are eligible to apply for an apprenticeship and work from 15.
Will I be able to start an apprenticeship if I have no tools?
Mears will provide you with a starter tool kit which will contain the basic tools that are relevant to your apprenticeship.
Where would I do my training?
It will depend upon the apprenticeship programme you are pursuing. The majority of our apprentices attend college 1 day per week. Sometimes the training provider will offer block release. This means that you will attend college for several consecutive days/weeks. You will learn a lot of the skills and knowledge you need to succeed in a relatively short space of time.
Some of our office based apprenticeships are delivered on-site where a training provider will provide learning materials via virtual classrooms and through online portals.
How long will my apprenticeship last?
This will depend upon the type of apprenticeship and the level of qualification you are working towards. An apprenticeship is a minimum of one year and can last up to five years.
The length of an apprenticeship can vary depending on the level of qualification being gained and type of apprenticeship or industry sector. For example, highly regulated industries like engineering or healthcare require longer training periods compared to administration roles.
How can I get an apprenticeship with Mears?
You need to apply for an apprenticeship in the same way as any other job.
Mears will announce the open dates of their apprenticeships annually via the website. Mears apprenticeships go live in line with national apprenticeship week in both England and Scotland retrospectively.
You can find all of our live apprenticeship vacancies using the below link:
Find a Job
What happens if Mears does not cover all the work experience required for the apprenticeship?
Mears will arrange for you to gain the required work experience by arranging work placements with their suppliers, clients and new build companies.
What will I get paid?
Your pay will be based upon your age. Mears pay our apprentice’s above minimum wage.
Do I get holiday pay if I am on an apprenticeship?
Yes, you will get holiday pay. However, you will be expected to take your holiday outside of term time.