Administrator

Administrator

Location:  Basingstoke  

Salary: National minimum wage

Contract: Full time, FTC until 1st October 2026

Hours: Full time, 37.5 hours, Monday to Friday, 8.30am – 5pm.

We provide Housing Management services right across the UK. We work in partnership with Central and Local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About the Role:

This is an exciting opportunity to join Mears Group in an office‑based administrative role in Basingstoke, providing general office support to the RLAP contract. The role plays an important part in ensuring day‑to‑day office activities run smoothly and efficiently through the delivery of high‑quality administrative support.

You will be responsible for a wide range of general administrative tasks that support colleagues in their day‑to‑day work. You will be well organised, detail focused and confident managing multiple priorities, while also contributing to the wider team’s success. The role provides comprehensive administrative support, ensuring documentation, systems and communication channels are maintained to a high standard.

Key responsibilities include:

• Chasing and collating documentation where required
• Booking and coordinating meetings and appointments
• Updating internal systems, spreadsheets and trackers
• Downloading, managing and storing documentation accurately
• Providing general administrative support to the RLAP contract team
• Maintaining accurate records in line with governance and data protection requirements
• Monitoring shared inboxes and ensuring actions are followed up in a timely manner
• Supporting the continuous improvement of administrative and office processes

Role Criteria:

• Previous experience working in an administrative role
• Customer service experience
• Excellent communication skills
• IT literate with confidence using systems and digital tools
• Ability to work independently in a remote environment
• Strong organisational skills and attention to detail

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.