Administrator

Annual salary: up to £29,750.00

Administrator

Location: Tannochside – office based
Contract: Full time, Permanent
Hours: 42.5 hours per week, Monday – Friday, 8am – 5pm
Salary: £29,750 per annum

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

About The Role

We are looking for an Administrator to join our team, providing essential back-office support to help deliver a high-quality service to our customers and service users. This is a key role within the regional team, ensuring information is processed accurately and efficiently to support front line operations. You will play an important part in keeping systems up to date, coordinating administrative activity and supporting colleagues to ensure services are delivered smoothly and within agreed timeframes. The role will provide comprehensive administrative support to front line teams, ensuring accurate data management and effective coordination of property inspection activity.

Key Responsibilities

• Supporting the administration process to ensure accurate and timely recording of information
• Processing and inputting data across internal systems
• Supporting the control and coordination of property inspections
• Providing administrative support across functions within the regional team
• Ensuring records and IT data are accurate, up to date and compliant with contractual requirements
• Supporting customer and service user communication within agreed timescales
• Working collaboratively with colleagues to deliver an exceptional customer experience
• Supporting ad hoc tasks and providing cover for colleagues when required

Key Criteria

• Previous administrative experience
• IT literate with the ability to work confidently with systems and data
• Strong organisation and time management skills
• Good written and verbal communication skills
• Customer focused approach
• Ability to work independently and as part of a team

Benefits

• 25 days annual leave plus bank holidays
• Leading pension scheme

• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply below or to discuss your application further; contact:

Beth Dunford (beth.dunford@mearsgroup.co.uk)

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.