Meet the Team
Our most valuable asset

  • A wealth of diverse skills and experience
  • Responsive customer service
  • Dedicated, values-­driven team

 

With our customers ranging from private investors to local government to our tenants, the Mears team is committed to meeting each need through tenancy management, property services and income management.

Our leadership team:

John Taylor
-Chief Operating Officer-

John Taylor has been a housing professional for more than 25 years, working in senior positions for both private companies and housing associations. He has been responsible for managing mixed tenures from emergency shelter, social rent and shared ownership to market rent and residential sales.

As Chief Operating Officer of Mears Housing Management, John leads a growing national business by providing contracted management services and development of new housing supply to registered providers, central government, local authorities and investors.

With more than 10,000 homes in management across the UK, Mears provides a variety of tenures; Homelessness, Affordable, Housing with care and Market Rent. A key objective is to structure new finance and partnership models which enable new housing supply to meet need in innovative structures.

Ciaran O'Shea
-Business Development Director-

Ciaran has almost 20 years’ experience delivering housing, construction and related services to the public sector. As Business Development Director, he and his team work across the UK to provide value for money by creating innovative housing solutions and services for registered providers, government and investors.

Creating investment partnerships to provide homes for people in need is one of Ciaran’s specialities.

Yvette Carter
-Commercial Director-

With over 8 years of experience delivering value to the public sector through private sector delivery, Yvette is passionate about driving better outcomes for those in need of housing, whilst keeping a keen eye on delivering value for money to the public purse.

Yvette is responsible for ensuring that effective financial controls, good systems and outstanding quality management drive the work of Mears Housing Management. She also ensures the good performance management that is key to the success of the organisation.

Amarjit Bains
-Contract Delivery Director-

Amarjit has a wealth of experience in both the housing and building design services industries, delivering change management and having overall responsibility for the strategic and operational delivery of a business within a G15 organisation.

Amarjit has a proven track record for delivering contracts, growth, projects, business transformation and operational efficiencies. Her experience includes developing management models and managing businesses in both the public and private sectors.

As the Contract Delivery Director, Amarjit is responsible for the successful delivery of the central government Key Worker contract, ensuring client expectations and contractual terms are met to allow for future growth opportunities.

Jonathan Mallen-Beadle
-Executive Director-

Jon has nearly 20 years’ experience working at an executive level in the social housing sector. During his time at The Gateshead Housing Company as Managing Director he transformed the services provided, led on an increased new build programme and worked in partnership with the Council to set out a long term sustainable future for the housing company. He also led on the transfer of over 400 staff to the housing company as their responsibility grew to include the direct delivery of homelessness services, supported housing services, repairs, maintenance and capital investment.

Jon has overall responsibility for our change management and transformation programme, governance of our registered providers, improving our quality management systems and customer service standards, stakeholder engagement and developing new business models.

Huw James
-Director of Operations-

After three decades in the British Army and rising to senior officer rank, Huw brings extensive experience of operational planning, management and leadership to the Mears Housing Management team, where he is responsible for strategic development and the operational delivery of an efficient and consistent customer service by the dedicated housing management teams across the country. He is used to bringing structure and clarity to complex situations and matrix organisations whilst still encouraging innovation and driving change.

Meet the board

Our registered providers, Plexus and Omega Housing, are led by a Board of individuals who have extensive experience in running an effective and successful housing business.

Plexus and Omega Housing each have their own Board and are governed separately. The same Board members sit on both boards and are responsible for overseeing both registered providers.

Our current Board members are:

Roy Irwin
--Chair--

Roy is a nationally recognised Business and Housing Senior Executive who has a unique wealth of experience. Having provided advice to the Mears Group since 2011, he became Chair of the Boards of Plexus (from 2013) and Omega Housing (from 2014). He joined the Mears Group PLC Board in June 2017.

Roy’s 25 years of working in local government culminated in his role as Director of Housing Services for the city of Bristol. He has recently been a CEO of a Registered Provider but is best known for his position as the Chief Inspector of Housing for England and Wales, which he held for more than a decade from 1999.

In the summer of 2012, Roy was awarded the first-­‐ever Chartered Institute of Housing’s Lifetime Achievement Award.

Andrew Smith
-Executive Board Member-

Andrew joined Mears in December 1999 and prior to his appointment to the Board was Finance Director, covering all the Mears Group’s subsidiaries. Andrew qualified as a Chartered Accountant in 1994 and worked in professional practice prior to joining Mears. Andrew joined the Plexus and Omega Housing Boards in May 2016.

Lucas Critchley
-Executive Board Member-

Lucas joined Mears as a graduate and has worked in a number of different areas of the business, developing a thorough knowledge and grounding in all areas. He has gained considerable experience of the different work streams, operational models, and financial models operating within the sector. Lucas was appointed Managing Director for the South region in 2013, taking responsibility for contracts totalling in excess of £200m of the Group’s revenue.

Lucas moved into the role of Group Executive Director in January 2017 and joined the Boards for Plexus and Omega later that year.

Roger Jarman
-Non-­Executive Board Member-

Roger has almost 40 years’ experience in the housing sector. He has worked as an academic in local government and numerous agencies and previously spent ten years working at the Housing Corporation and the Audit Commission. 

He currently works as a housing consultant and trainer with a wide range of clients, including local authorities and housing associations. He is currently the Independent Member of the London Borough of Ealing’s Housing Forum, a Trustee Director for two small housing organisations in West London and a Chartered Member of the Institute of Housing.

Jan Taranczuk
-Non‐Executive Board Member-

Since retiring as Assistant Director of Housing at the London Borough of Greenwich, Jan has been providing business development advice to the private sector in order to improve working relationships between the private and public sectors.

Jan has undertaken a wide range of projects including the improvement and initiation of business links with local authorities, with a specific interest in providing innovative solutions to long-­‐term public sector problems. He played a leading role in the creation of consortia that are managing the Housing Private Finance Initiatives in Canning Town and Brockley in London. He has previously provided senior management support to a number of housing providers and is currently providing strategic support to Ealing Council.

He is a member of the London Board for the Chartered Institute of Housing and also the creator of www.housingstories.com, an initiative to collect stories that show how interesting housing can be. Jan joined the Board for Plexus in January 2014 and for Omega Housing in May 2015.

Beatrice Cingtho-Taylor
-Non‐Executive Board Member-

Beatrice Cingtho-­‐Taylor has over 20 years’ experience in the delivery of front-­‐line housing services. She has held a number of senior professional positions, including Head of Housing, where the local authority became one of the regional homelessness champions.

She was appointed as a Board Member for Omega Housing and Plexus in July 2015. This role requires an awareness and understanding of the pressures on local authorities to meet housing need. Her strong experience in this area supports the work of Omega Housing and Plexus as a local authority partner to address the challenges and make a positive contribution.

Michelle Patterson
-Non‐Executive Board Member-

Michelle is a Chartered Member of the Chartered Institute of Housing and has a strong background in the public sector. She joined Omega Housing in 2013 after completing a Masters Degree in Housing Practice and is now a Non‐Executive for both Plexus and Omega Housing.

Through a number of roles, Michelle has developed an expert level of skills and experience in Repairs, Business Analysis, Service Improvements, Project Management, Business Planning and Procuring Services. Her customer focus provides a vital and complimentary input to the strategic direction and priorities for both boards.

Erfana Mahmood
-Non-Executive Board Member-

Erfana is a qualified senior solicitor who has worked in the property-­‐lending sector for over 15 years and also has public-­‐sector housing experience. She qualified as a property solicitor with a large social landlord in 1999, then moved to join a commercial solicitors firm where she became head of volume commercial lending. Erfana advises on a wide range of issues from property development transactions to lending criteria. She is chairman of the Nominations and Remuneration Committee and is the society’s whistleblowing champion.

Erfana joined the Plexus and Omega Boards in 2017.

Gary Sims
-Non-Executive Board Member-

Gary qualified as a Chartered Accountant at KPMG. Following a period of working in Life Assurance focusing on finance, change, risk management and integration, he joined Santander UK in 2003.

Gary has a broad understanding of risk and governance in complex operating environments, under-­pinned by his core financial expertise. He has expertise in technology and information governance, systems and operational processes, as well as financial best practice.

Gary has led various operational and change programmes. He left Santander in April 2017 to pursue Non-­‐Executive Director appointments on a more full-­‐time basis. He joined the board of Discovery Schools Academy Trust (DSAT) in 2015, which has undergone significant expansion. He also has Non-­‐ Executive roles at the PTA nationally, the Parole Board and the Chelsea and Westminster Hospital NHS Foundation Trust. He chairs the Audit & Risk Committees for DSAT, PTA, the Parole Board and the Hospital. Gary joined the Plexus and Omega Boards in 2017.