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Our Company

Working together to help people and communities thrive

Our Company

Mears is one of the UK’s leading housing and care providers to both the public and private sector, with over 6,500 employees, working with clients to help develop, fund and implement their placemaking ambitions. 
Our business is founded in local communities where we deliver the highest standards of care to people, their homes and their environment. We strongly believe in the benefits of combining housing and care approaches, to give the best possible service and to help tackle the deep rooted challenges to the NHS and Social Care.
A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company.
David Miles
Chief Executive Officer

Our Partners

Two employees focused and listening

Our Story

Two Mears employees smiling whilst wearing protective head phones

Our Awards & Accreditations

Our Board

CEO David Miles and Kieran Murphy smiling

Our Mission

Through long-term, sustainable partnerships we will deliver high quality, value-for-money services to meet our customers’ needs. We will achieve this through a culture which values people, promotes innovation and encourages continuous improvement. This will help us to grow a successful and profitable business, which is highly valued by our customers, employees and shareholders.

Our Vision

To be regarded as the UK’s most trusted and respected provider of housing with care solutions.

Our Values

We value our customers and communities, putting their needs at the heart of everything we do.

Our Values

We value teamwork, supporting each other, sharing ideas and never excluding others.

Our Values

We value personal responsibility, setting consistently high standards for our work and holding ourselves accountable for achieving them.

Our Values

We value innovation, being inventive in our approach and empowering people to take reasonable action without fear of recrimination.

Our Culture

Sharing values leads to shared success – All Mears colleagues are bound by a common set of behaviours. We call this the Red Thread. It’s in our DNA and it helps us achieve more as individuals, as a team, and as a company.

Our Red Thread Behaviours

Red thread defines our culture; it’s the way we do things around here. Red thread is what binds us all together.

Be Motivating

We will strive to be the best we can be and encourage colleagues to deliver the services our customers expect a little bit better every day.

Be Empowering

We will take the initiative, take ownership and take responsibility, knowing our business will support us every step of the way.

Be Customer Focused

We will take a step back, put ourselves in the customers’ shoes and deliver a service everyone in Mears would be proud of.

Be a Role Model

We will take responsibility for how we act, the image we portray and for always doing the right thing.

Achieve High Standards

We will work hard, present ourselves well and keep raising the bar.

Related News and Insights

Mears Earns Six Sunday Times ‘Best Companies to Work For’ Listings

Mears has ranked in six of the "Best Companies" listings for 2020 in recognition of its commitment to workplace and colleague engagement. The listings reflect the efforts made on communication and keeping all staff safe, involved and supported during the last year.

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Delivering Our Values During a Crisis - Mears Social and Diversity Impact Report 2020

As a business, Mears is committed to creating Social Value and making a positive difference to the lives of the people and communities we serve - a consistent feature since the business was formed 30 years ago.

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Mears Launches Annual Report and Accounts for 2020

As with all businesses in the UK, the past year at Mears has been dominated by the Covid-19 pandemic and our response to the complex operational and financial challenges it presented to our business, our staff and our customers. The scale of disruption to our normal ways of working has been immense and there will be no one within the group who has been unaffected.

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