Mears is one of the UK’s leading housing and care providers to both the public and private sector, with over 6,500 employees, working with clients to help develop, fund and implement their placemaking ambitions.
Our business is founded in local communities where we deliver the highest standards of care to people, their homes and their environment. We strongly believe in the benefits of combining housing and care approaches, to give the best possible service and to help tackle the deep rooted challenges to the NHS and Social Care.
A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company.
David Miles
Chief Executive Officer
Through long-term, sustainable partnerships we will deliver high quality, value-for-money services to meet our customers’ needs. We will achieve this through a culture which values people, promotes innovation and encourages continuous improvement. This will help us to grow a successful and profitable business, which is highly valued by our customers, employees and shareholders.
Sharing values leads to shared success – All Mears colleagues are bound by a common set of behaviours. We call this the Red Thread. It’s in our DNA and it helps us achieve more as individuals, as a team, and as a company.
Red thread defines our culture; it’s the way we do things around here. Red thread is what binds us all together.
We will strive to be the best we can be and encourage colleagues to deliver the services our customers expect a little bit better every day.
We will take the initiative, take ownership and take responsibility, knowing our business will support us every step of the way.
We will take a step back, put ourselves in the customers’ shoes and deliver a service everyone in Mears would be proud of.
We will take responsibility for how we act, the image we portray and for always doing the right thing.
