Mears Care, which provides personal care and support services to 60 disabled people living in an extra care housing scheme in Bromley have just been awarded full marks by the Care Quality Commission (CQC) the body that inspects and regulates care services in England.
In a routine annual inspection, the CQC assessed the local team of over 30 care workers providing care services in Crown Meadow Court, Bromley Common. CQC judged the team on five areas; care and welfare of people who use services, respecting and involving people who use services, cooperating with other providers, complaints and requirements relating to workers. The CQC awarded Mears with full marks in each of these categories.
The CQC spoke with people who use Mears Care's services and reported that people were given choices about how their care was delivered and felt safe and well cared for. One resident said "all the staff are really lovely". Another resident commented "I find it hard to see and the staff have helped me to safely find my way around by myself, and are all friendly".
Sue Bell, Manager of Mears Care Bromley said; 'We are delighted that the CQC have recognised the commitment and hard work of the team and awarded us with full marks.'