This will build on our partnership with Accent, who we currently provide services for in both the North West and Yorkshire/North East. Accent share our values and ethical approach, and we have a fantastic grounding to help the communities where we are lucky to work.
Mears has a set of firm guidelines to work to as we recover from the pandemic (which can be viewed here) – we assure all residents that everything we do is designed to keep them safe, and to carefully resume works in line with Government guidance and procedures agreed with our clients.
Neil Owen, Mears Regional Director, said:
The Mears team are delighted to extend our excellent relationship with Accent to the East contract and are committed to providing a great service to residents. The pandemic means that we start this contract in a challenging environment, but by working together, we will ensure that repairs are carried out safely, and in line with all relevant guidance. We look forward to welcoming our new colleagues and, working with Accent, we hope we can build a relationship not just as a service provider, but also as a local employer and neighbour.
Damian Roche, Accent’s Director of Customer Experience, said:
I am looking forward to working with Mears to deliver a first-class repairs service to our customers in the East region. We already work well with Mears in a number of our regions, and I am excited about the opportunities for great customer experience that this new partnership can bring here in the East.