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Mears carers win Coventry Good Citizen Award

Mears carers Amanda Atkins and Krystyna Townshend have been presented with the Coventry Good Citizen Award for going 'above and beyond' their duty and providing exceptionally high standards of end-of-life care.They were nominated for the award by the daughter of a service user. She said Amanda and Krystyna went “above and beyond a care worker’s role by providing a highly personal approach to his care which responded to his changing needs on a daily basis to make him comfortable.”Amanda said: “I am absolutely amazed and very proud of myself and Kystyna for having won this award. I love my job and wouldn’t trade it for the world.”Krystyna said: “This job is about treating people with care and compassion, the way I would want to be treated by someone else. We try to make the service users feel as comfortable as possible. It is hard work, but it feels great to make a difference to their lives and leave them with a smile.”They received a standing ovation while being presented the awards by Coventry’s Mayor, Councillor Michael Hammon, at the Council House.He said: “Kris and Amanda have helped bring dignity, care and respect to an end-of-life patient and their support was a great comfort to his family.I would like to thank them again for their high standard of support to the patient and his family; it was an honour to meet them. Their unselfish approach to such a delicate situation is what makes the pair worthy winners of the Good Citizen Award. They have many years of caring experience between them and I hope they will continue for many more to support the people of Coventry.”Mears Care Manager, Amanda Coombes, said, “Amanda and Krystyna are fantastic; they are a credit to the company and I am so proud that they are part of my team. I think it’s brilliant that they have been recognised, not only for them but for all the care workers out there that provide a fantastic service to vulnerable people.”

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