What can commissioners do to get the most social value from their contracts?
Call centres are often the main link between tenant and landlord, so are vital to customer satisfaction and providing an efficient service.
Homelessness is rising – each night, some 54,000 households stay in temporary accommodation. So what are the solutions?
Season’s greetings from us all at Mears.
The challenges of delivering service improvements at lower costs require innovative thinking between local authorities, the third sector, businesses and people who receive services. That's why Thought Leader was created. Since its inception five years ago, leaders from different sectors have created, discussed and rolled-out best practice in social care, housing and sustainable communities.Alan Long, Executive Director, Mears Group