A review process you can trust
Monthly reviews take place of the rotas and staffing, ongoing care requirements and any changes in a client’s goals. During these reviews, we incorporate evidence from good practice guides and new research to ensure our teams are working to the highest and most up-to-date standards possible.
Review meetings with other professionals such as physiotherapists ensure our programmes of care are carried out effectively by the team and, where required, we can arrange specialist- based training for individual staff members.
Six monthly case conferences involve all professionals, the client and their family and focus on the client’s overall support plan. This ensures that all areas of the support plan are reviewed frequently and necessary changes are made to the care plan.
We use a clinical audit tool to benchmark our services and measure our performance. Our team reports against this during our review meetings. External peer reviews also ensure that our practices, policies and procedures are constantly reviewed by unbiased experts.